Do you think communication via text message and IM is more likely to cause conflict than it would face-to-face?

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ABSOLUTELY! Text messages sometimes need planning because things being read can be interpreted wrong. Sarcasm can be misread as an insult via text because a key part of a sarcastic remark is the tone in a persons voice.
There are certain things that should NOT be discussed via text. I’ve heard stories of friendships ending over a misinterpreted text conversion.

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